Ji55 Terms & Conditions

In these Terms and Conditions, the following capitalized terms shall have the meanings set out below, unless the context clearly requires otherwise.

By accessing the Platform, creating an Account, making a deposit, or placing a wager, you unconditionally accept and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these Terms, you must immediately cease using the Platform and close your Account.

These Terms are supplemented by Ji55's Privacy Policy and Responsible Gaming Policy, both of which are incorporated herein by reference. In the event of any conflict between these Terms and the supplemental policies, these Terms shall prevail unless the supplemental policy expressly states otherwise.

Ji55 reserves the right to request proof of acceptance of these Terms at any time, including during account verification or dispute resolution proceedings.

3.1 Minimum Age

3.2 Eligible Players

To register a Ji55 Account, you must: (a) be a natural person aged 21 years or older; (b) be physically located in the Philippines or in a jurisdiction where accessing online gaming services is lawful; (c) not be a current employee, officer, director, or close family member of Ji55 or any of its affiliated game providers; and (d) not be subject to any self-exclusion order issued by PAGCOR or by Ji55 itself.

3.3 One Account Rule

Each individual may hold only one (1) registered Account on the Platform. Operating multiple Accounts is strictly prohibited. Ji55 uses technical and procedural measures to detect multi-accounting, including but not limited to device fingerprinting, IP analysis, payment method matching, and KYC document comparison. Where multiple Accounts are identified as belonging to the same individual, Ji55 reserves the right to close all such Accounts, confiscate all balances therein, and report the conduct to PAGCOR.

3.4 Accurate Registration Information

You undertake to provide accurate, current, and complete information at registration and to maintain the accuracy of such information throughout the life of your Account. Ji55 may, at its discretion, require updated verification at any time. Providing false, misleading, or incomplete registration information is a material breach of these Terms.

3.5 Registration from Prohibited Jurisdictions

Ji55 does not knowingly accept registrations from individuals located in jurisdictions where online gaming is unlawful. If you register from outside the Philippines, you are solely responsible for ensuring that your access to and use of the Platform is permitted under the laws of your location. Ji55 accepts no liability for use of the Platform in jurisdictions where such use is not authorized.

You are solely responsible for maintaining the confidentiality of your Account credentials, including your login identifier and password. You must not share your credentials with any third party. Ji55 will not be liable for any loss, damage, or unauthorized activity arising from your failure to keep your credentials secure.

You agree to notify Ji55 immediately upon becoming aware of any unauthorized access to or use of your Account. Ji55 will investigate reported security incidents and may temporarily suspend an Account pending the outcome of such investigation.

Ji55 employs two-factor authentication (OTP via SMS) on new device logins and for withdrawal requests. You are responsible for ensuring that the mobile number registered to your Account remains accessible and up to date. Ji55 is not responsible for failure to deliver OTP messages due to changes in your registered mobile number that you have not updated in your Account settings.

All deposits to the Platform are denominated in Philippine Peso (PHP). Ji55 accepts deposits via GCash, Maya (formerly PayMaya), GrabPay, BPI, BDO, Metrobank, and other payment channels as displayed on the Platform from time to time.

5.1 Minimum and Maximum Deposits

Minimum and maximum deposit limits apply per transaction and may vary by payment method, Account tier, and applicable PAGCOR player protection limits. Current deposit limits are displayed on the deposit page within your Account. Ji55 reserves the right to modify these limits with reasonable notice.

5.2 Source of Funds

By making a deposit, you represent and warrant that: (a) you are the authorized owner of the payment method used; (b) all funds deposited originate from a lawful source; and (c) no deposited funds are connected to criminal activity, money laundering, or terrorist financing. Ji55 is required by applicable Philippine law to conduct Anti-Money Laundering (AML) checks and may request supporting documentation from Players as part of this obligation.

5.3 Deposit Processing

GCash and Maya deposits are processed in real time. Bank transfers via InstaPay are typically reflected in your Account within one to three business hours, subject to banking network conditions. Ji55 is not liable for delays caused by third-party payment processors, mobile wallets, or banking institutions.

5.4 Failed Deposits

If a deposit does not appear in your Account within the expected processing time, you should contact Ji55 customer support with the relevant transaction reference number and a screenshot of the successful payment confirmation from your payment provider. Ji55 will investigate and credit the amount if the payment is confirmed received.

Players may request withdrawal of their real-money Balance (excluding any Bonus Funds that have not satisfied applicable Wagering Requirements) at any time, subject to the conditions set out in this Section.

6.1 KYC Prerequisite

All withdrawal requests require completion of the KYC verification process. You must submit a clear copy of a valid government-issued Philippine identification document — such as a PhilSys National ID, Passport, SSS ID, UMID, Driver's License, or PRC ID — along with a selfie holding the ID. Withdrawals will not be processed until KYC is completed to Ji55's satisfaction.

6.2 Withdrawal to Original Payment Method

In accordance with AML obligations, Ji55 processes withdrawals preferentially to the same payment method used for the most recent deposit. Where this is not possible — for example, where a temporary GCash wallet was used — Ji55 may request additional verification before processing withdrawal to an alternative method.

6.3 Processing Times

Withdrawal requests are reviewed within one to four business hours during operating hours (8 AM to midnight PHT). GCash and Maya withdrawals typically reflect in your mobile wallet within minutes of approval. Bank transfers may take up to one business day depending on the recipient institution.

6.4 Withdrawal Limits

Minimum and maximum withdrawal limits apply and are displayed within your Account settings. Limits may differ based on your Account verification tier and VIP status. Ji55 reserves the right to process large withdrawals in multiple installments over a reasonable period, with advance notice to the Player.

Ji55 offers various bonuses and promotions to eligible Players from time to time, including welcome bonuses, reload bonuses, cashback offers, free spins, daily check-in rewards, and tournament prize pools. All such offers are governed by these Terms and by the specific promotional terms published alongside each offer.

7.1 Wagering Requirements

Bonus Funds and winnings derived from Bonus Funds are subject to Wagering Requirements before they may be withdrawn. The applicable Wagering Requirement multiplier is specified in the individual promotion terms. For example, a bonus with a 30x Wagering Requirement means that the bonus amount must be wagered 30 times on eligible games before any associated winnings may be withdrawn.

7.2 Game Contribution Rates

Not all games contribute equally toward satisfying Wagering Requirements. Slot games typically contribute 100%. Live casino games, table games, and sports betting may contribute at a reduced rate (commonly 10–20%) or may be excluded entirely. The contribution rates applicable to each promotion are listed in the specific promotional terms.

7.3 Bonus Abuse

7.4 Expiry

All bonuses are subject to an expiry period, which is specified in the relevant promotional terms. Bonus Funds and any associated winnings that are not used within the expiry period will be forfeited automatically. Ji55 is not obligated to issue reminders regarding bonus expiry.

All games offered on the Ji55 Platform are provided by licensed third-party game developers including, but not limited to, JILI Games, Pragmatic Play, PG Soft, Evolution Gaming, Asia Gaming, and Habanero Systems. Each game operates under the rules established by its respective developer, which are made available within the game interface.

8.1 Random Number Generation

All Random Number Generator (RNG)-based games — including slots, RNG table games, and virtual sports — use certified RNG technology that produces outcomes that are statistically random, independent of prior outcomes, and not influenced by bet size, player identity, or any internal Ji55 parameter. RNG certifications are maintained by the game providers in accordance with their respective licensing obligations.

8.2 Return to Player

Ji55 publishes verified Return to Player (RTP) percentages for all games in the platform lobby. RTP represents the long-run theoretical percentage of all wagered amounts that a game will return to players. RTP does not guarantee individual outcomes in any session and applies across statistically significant volumes of play.

8.3 Malfunction Policy

In the event of a technical malfunction — including but not limited to network interruption, server error, game software bug, or display error — any affected bets or game rounds may be declared void at Ji55's discretion. Stakes wagered in voided rounds will be returned to the Player's Balance. Ji55 is not liable for any winnings that appear to have been generated as a result of a technical malfunction.

8.4 Game Void Conditions

Ji55 reserves the right to void a game round, bet, or transaction where: (a) the outcome was affected by a verifiable technical error; (b) the game was played using unauthorized software; (c) the bet was placed after an event result was known; or (d) the outcome resulted from collusion between Players.

The following activities are strictly prohibited on the Ji55 Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate Account suspension, forfeiture of all balances, and referral to relevant Philippine authorities.

• Registering or using more than one Account (multi-accounting).
• Using another person's identity, payment method, or Account credentials without authorization.
• Providing false, incomplete, or fraudulent identity or financial information during registration or KYC.
• Using automated software, bots, scripts, or artificial intelligence systems to place bets or exploit game mechanics.
• Collusion with other Players to manipulate game outcomes or pool resources to meet bonus wagering requirements collectively.
• Exploiting software bugs, display errors, or misconfigured odds — so-called "advantage play" that relies on a verifiable Ji55 error.
• Depositing funds derived from criminal activity, money laundering, or terrorist financing in violation of Republic Act No. 9160 (AMLA) and its amendments.
• Attempting to reverse, dispute, or chargeback a legitimate deposit through your payment provider (friendly fraud).
• Harassing, threatening, or using offensive language toward Ji55 staff or other Platform users.
• Accessing the Platform from a jurisdiction where online gambling is unlawful without Ji55's prior written authorization.
• Exploiting promotional offers in a manner clearly contrary to their intended purpose as determined by Ji55 in its reasonable discretion.

Ji55 is committed to promoting responsible gambling among its player base. The Platform offers a range of player-protection tools that can be activated at any time from within your Account settings.

10.1 Available Tools

The following responsible gaming tools are available to all registered Players:

• Deposit Limits: Set daily, weekly, or monthly deposit caps. Limit reductions take effect immediately; increases take effect after a 72-hour cooling-off period.
• Loss Limits: Set a maximum net loss amount per day, week, or month. Once reached, further play is suspended until the limit period resets.
• Session Time Limits: Restrict the maximum duration of a single gaming session. The Platform will automatically end your session when the limit is reached.
• Reality Check Reminders: Receive periodic on-screen notifications showing total session time and net balance change.
• Self-Exclusion: Voluntarily exclude yourself from the Platform for a defined period (30 days, 90 days, 180 days, or permanently). Self-exclusion is processed immediately and cannot be reversed during the exclusion period.
• Cooling-Off Period: Take a short break of 24, 48, or 72 hours without committing to full self-exclusion.

10.2 Age Verification Obligation

10.3 Problem Gambling Recognition

Ji55 encourages Players to monitor their gambling behavior and to seek help if they believe their gambling has become unmanageable. Signs of problem gambling include chasing losses, gambling with money needed for essential expenses, concealing gambling activity from family members, and an inability to stop despite wanting to. If you recognize these patterns in your own behavior, please visit our Responsible Gaming page for resources and support information.

All content on the Ji55 Platform — including but not limited to the Ji55 name, logo, trademarks, service marks, game interfaces, software, text, graphics, and data compilations — is the proprietary intellectual property of Ji55 or its licensors and is protected under applicable Philippine and international intellectual property law.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, publicly display, reverse-engineer, or create derivative works from any Platform content without Ji55's prior written consent. Any unauthorized use of Ji55's intellectual property may result in civil and criminal liability under the Intellectual Property Code of the Philippines (Republic Act No. 8293).

To the maximum extent permitted by applicable Philippine law, Ji55 shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, loss of goodwill, or loss of gaming opportunity, arising from or in connection with your use of the Platform.

Ji55's total aggregate liability to you in connection with any claim arising under or in relation to these Terms shall not exceed the total amount deposited by you in the twelve (12) calendar months immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. Ji55 does not warrant that the Platform will be uninterrupted, error-free, or free of viruses or other harmful components. Ji55 makes no representations regarding the completeness, accuracy, or reliability of any content on the Platform.

Ji55 reserves the right to suspend or terminate any Account at any time, with or without prior notice, where Ji55 reasonably determines that: (a) the Player has breached any provision of these Terms; (b) the Account is involved in fraudulent, criminal, or prohibited activity; (c) continued operation of the Account presents a risk to Ji55 or other Players; or (d) Ji55 is required to do so by applicable law, PAGCOR direction, or court order.

Upon termination for cause (Player breach), Ji55 may forfeit all funds in the Account, including deposited funds and winnings, where such forfeiture is consistent with PAGCOR guidelines and applicable Philippine law. Where an Account is suspended pending investigation, funds will be held and released or forfeited upon completion of the investigation.

Players who wish to voluntarily close their Account may do so by contacting Ji55 customer support. Voluntary Account closure does not constitute self-exclusion and does not prevent the Player from re-registering, unless the Player has also requested self-exclusion under Section 10 above. Upon voluntary closure, any remaining real-money Balance will be returned to the Player's registered payment method after KYC completion and standard processing time.

Ji55 reserves the right to amend these Terms at any time. Where changes are material — meaning they substantively affect Players' rights or obligations — Ji55 will provide reasonable advance notice via email to registered Players or through a prominent notice on the Platform, with a minimum notice period of seven (7) days before the changes take effect.

Non-material changes — such as corrections of typographical errors, clarification of existing provisions, or updates that improve readability without substantively altering obligations — may be published without advance notice. The current effective version of these Terms is always available at ji55.app/terms-conditions.

These Terms and Conditions, and any dispute or claim arising from or in connection with them (including non-contractual disputes), shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of laws principles.

15.1 Internal Complaints Process

Any dispute, complaint, or claim arising from your use of the Ji55 Platform should first be submitted to Ji55 customer support via the live chat function or by email to the support address listed in Section 16. Ji55 will acknowledge receipt within two (2) business days and provide a substantive response within ten (10) business days. Ji55 is committed to resolving complaints fairly and in good faith.

15.2 PAGCOR Dispute Escalation

If a Player's complaint is not resolved to the Player's satisfaction through Ji55's internal complaints process, the Player may escalate the matter to PAGCOR in its capacity as the regulatory body responsible for overseeing Ji55's operations. Ji55 will cooperate fully with any PAGCOR inquiry or investigation.

15.3 Jurisdiction

Subject to the dispute resolution process above, the parties agree to submit to the non-exclusive jurisdiction of the competent courts of the Republic of the Philippines for the final resolution of any dispute that cannot be resolved through the processes described above.

For questions, complaints, or other inquiries relating to these Terms and Conditions or your Ji55 Account, you may contact Ji55 through the following channels:

These Terms and Conditions were last reviewed and updated on 1 January 2026. Ji55 reserves the right to update these Terms at any time in accordance with Section 14 above. The version published at ji55.app/terms-conditions at any given time is the currently operative version.